Citizen Bank
Mr Masaru Kataoka
IF 1-12-22 Mita, Meguro Ku
Tokyo 153
Japan
Tel 81-3-3794-6809
Fax 81-3-3711.8550
E-mail bank@cyber.gr.jp |
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Last update : March 2005 (figures)
Citizens Bank aims to help entrepreneurs in Japan through teaching them how to do
Life-Value Business and guaranteeing loans. It offers collateral-free loans to people who
cannot arrange credit from commercial banks because they do not meet the criteria for
borrowing. Financing is done by the partner bank and Citizens bank guarantees half of the
borrowed sum.
Background
The Citizen's Bank started its service in 1989 under co-operation
between Press Alternative (PA) and Eitai Credit Union in downtown of Tokyo.
Thanks to a similar co-operation with Shokusan Bank in Yamagata Prefecture in 1994, and
with a commercial bank through Oosaka-Fu in 1995, and with Ikeda Bank in Itami city, the
Citizen's Bank was able to spread its service to other areas.
In 1996, 31 credit unions joined the Citizen's Bank in Tokyo area.
Structure
Citizen Bank is a concept of a bank for citizens, that is, a registered trade
name. A company or firm does not exist under that name as such. In practice, a contract
will be concluded between WWB Japan and an established commercial bank, whose specific
lending programme will then carry the name of Citizen Bank. The partner bank is in
charge of the financing to the target entrepreneurs, and WWB Japan provides training and
guarantees the loan.
Activities
In autumn 2001, Citizen's Bank has started activities in three
prefectures, namely Yamaguchi, Fukuoka and Hiroshima prefectures.
The co-operating bank is Saikyou Bank which have more than 30 branches all over these
areas.
In 1998, they also started to educate college students to become student entrepreneurs.
They already helped more than 10 student entrepreneurs.
Now in Japan, after the collapse of the bubble economy, financial
institutions had a managerial crisis which aggravated the situation, and in 1995 three
credit unions in Tokyo went bankrupt one after the other.
Credit Unions are now at a turning point. During the bubble economy period, credit unions
followed major banks and actively lent money to real estate aiming at increasing their
profit and expanding their business.
Now that the bubble economy has collapsed, they try to acquire a new positive profile as
credit unions.
There are several characteristics which differ the Citizen's Bank form
conventional loan services.
The primary objective of the Citizen's Bank is to nourish socially
meaningful businesses. They consider the social value of the business.
The Citizen's Bank does not require any security for loan. It has
always been very difficult in Japan to access credit to start a social business and
moreover if the entrepreneur was a woman. Especially when the entrepreneurs had no
guarantee. Thanks to Citizen's Bank, this is now possible. Citizen's Bank provides loans
and not grants.
Citizen's Bank carefully assesses the new business and request a
business plan. The project must be sustainable and profitable. If the entrepreneur doesn't
know how to prepare a business plan, Citizen's Bank help her until she is able to prepare
the necessary documents herself.
That means that Citizen's Bank also provides training and education.
Applicants have to attend the WWB/Japan Business School managed by
WWB Japan. They can then acquire the necessary knowledge in accounting and managing.
Once the business has started, Citizen's Bank also provide follow up support.
Once the loan has been agreed, Citizen's Bank assist its customers.
This can be by helping the entrepreneur during its business official opening or
advertising its business in their monthly information magazine "Citizen's Bank &
WWB/Japan News" or introducing them to mass media...
They give continued attention and care to their customers and maintain face-to-face
relationship in order to establish mutual trust and confidence.
Normally, social business such as welfare services cannot easily be
profitable and this should be taken in charge by the State - public services. However,
public sector alone cannot fully provide these services and up to now such a vacancy was
filled by volunteers. To ensure continuity, new businesses appeared to offer truly needed
services at fair prices. By supporting those businesses we would like to change the
consciousness of financial institutions as well as lenders.
New Developments Planned
Citizen works with International community banks and local governments, discussing how
to succeed in community development and community banking.
Key Figures
|
2002 |
2003 |
| Number of loans |
105 |
117 |
| Total outstanding loans |
Eur 4 408 732
Yen 547 300 000 |
Eur 4 256 414
Yen 571 849 274 |